Here we go, here we go, here we go again... The end of the year approaches, and this means medspa owners find themselves on the receiving end of the laser rep who has a "demo machine" that just happens to be available — but only if you act fast. The urgency, the...
HIPAA Compliance and Business Associate Agreements (BAAs): What Medspas Need to Know
Is your medspa HIPAA compliant? Discover who qualifies as a Business Associate, when to use a Business Associate Agreement (BAA), and how to implement effective training and security measures to protect Protected Health Information (PHI). This guide covers key compliance requirements, including managing PHI access, employee training schedules, and vendor agreements.
How SkinCeuticals’ Pro 1:1 Consultations Could Boost Your Aesthetics Business
SkinCeuticals’ Pro 1:1 Virtual Consultations are changing the game in personalized skincare. Learn how medspas can capitalize on this trend to increase visibility, drive sales, and enhance the client experience.
How to Quickly Check if a Product is FDA Approved for Your Medspa
As the Aesthetics Industry continues to grow at a staggering rate, oversight will be stricter - and players flashing shiny things to captilize on this growth will continue to emerge. Ensuring that the products you use in your medspa or aesthetic practice are...
Do You Need to Get Your Boss a Christmas or Holiday Present?
Holiday gift-giving can be tricky, especially when it comes to your boss. Should you get them a gift? Will it come off as thoughtful or too much? Let’s navigate the nuances of workplace holiday etiquette and explore whether you should put your boss on your holiday list this year.
The #1 Gift You Should Give Your Employees in 2024
Wondering what the best Christmas bonus is for your medspa employees? Let’s cut to the chase—it’s cash. While gift cards and creative perks can be fun, there’s nothing quite like the versatility and satisfaction that a cash bonus brings during the holiday season.
Walk-In Botox Services: Before You Hate the Idea, Hear Us Out
If you’re an injector, practice manager, or receptionist reading this, I get it. The idea of walk-in Botox probably sounds like chaos. No appointments? No structure? A steady stream of unpredictable clients disrupting your day? It feels like a logistical nightmare...
Why Checking Product Expiration Dates is Essential for Your Medspa (Plus a Free Product Inventory Spreadsheet!)
In the hustle of running a medspa, keeping track of every detail can be overwhelming—but ensuring that your products are not expired is a must do. Expired products, whether for client treatments or your backbar inventory, can lead to significant problems, ranging from...
How to Say “No” to a Medspa Client—With Compassion and Care
In the medspa world, it’s common for clients to request treatments they may not need, whether it’s the latest trend or just a bit more of what they’ve already received. As medspa professionals, your role is twofold: enhancing appearances and protecting your clients’...
Don’t Get Banned or Fined: The Medspa Owner’s Guide to SMS Marketing Compliance
One of our readers recently learned the hard way about the risks of non-compliant SMS marketing. Don’t let it happen to you! This guide covers TCPA and CAN-SPAM rules, what you should (and shouldn’t) do, and actionable tips for creating effective, compliant text campaigns.
How to Address Problem Employees in Your Medspa: A Science-Backed Approach
Problem employees can disrupt team dynamics and impact client satisfaction, but addressing the issue can feel daunting for medspa owners. Discover a simple, science-backed approach to managing employee issues with empathy and professionalism.
What Wellness and Longevity Treatments Should Your Medspa Add? A Guide for Every Level
Wellness and longevity are shaping the future of medspas. From easy-to-add LED therapy to advanced NAD+ infusions, find out which treatments make sense for your practice based on cost, effort, and client demand.
The Future of Beauty and Longevity is Coming to the U.S.
The future of medspas is here. Symmetria, the renowned Athens-based brand, is bringing its innovative approach to beauty, wellness, and longevity to the U.S. Discover how their integration of aesthetics and wellness is reshaping the industry and why planning for the future of your medspa has never been more important.
Breaking Free from Key Person Dependency in Your Medspa
Is your medspa’s success heavily reliant on a single individual? Learn how to diversify responsibilities and implement robust processes to build a more resilient and scalable business.
Why Medspas Should Embrace Wellness Services for Pre- and Post-Menopausal Women
Menopause is a movement, and medspas are perfectly positioned to lead the charge. Learn how offering wellness services for pre- and post-menopausal women can empower clients while boosting your business. Explore key stats, practical tips, and growth opportunities in this must-read post.
How to Break into the Medspa Industry: Top Job Sites and Networking Essentials
The medspa industry is flourishing, and so is the demand for skilled aesthetic professionals. If you're looking to build a career in this field, it takes more than a simple job application, you are going to have to be creative and determined. But, the need is out...
How to Handle Bad Google Reviews
Bad Google reviews can be challenging, but they’re also an opportunity to demonstrate your professionalism and commitment to client satisfaction. Learn how to respond thoughtfully, resolve issues, and maintain your medspa’s stellar reputation.
How to Become an Aesthetic Nurse: A Complete Guide to a Rewarding Career
Are you interested in combining healthcare expertise with the art of cosmetic treatments? If you're passionate about helping others achieve confidence in their natural beauty, a career in aesthetic nursing might be perfect for you. This detailed guide will walk you...
Aesthetic Nurse Salary Guide: State-by-State Comparison (2024)
Are you considering a career as an aesthetic nurse or wondering how your current salary compares to other states? This comprehensive guide breaks down aesthetic nurse salaries across the United States, helping you understand earning potential in this growing field....
Virtual Consultations: Why Every MedSpa Should Offer Them
Why Virtual Consultations Matter for MedSpas Virtual consultations have become a vital tool for medspas looking to stay competitive. By offering virtual consultations, medspa owners can reach clients who may not have easy access to in-person visits or who prefer the...
Why Your MedSpa Receptionist is Key to Success: Free Downloadable Phone Script Included!
As a medspa owner, one of the hardest parts of growing your business is learning to delegate—especially when it comes to answering the phone. When you're just starting out, the phone is your lifeline. Every call feels like a personal connection with a potential...
CareCredit vs. Cherry Financing: Which Is Right for Your MedSpa?
The Growing Need for Financing Options In today’s competitive aesthetic market, offering financing options is essential for medspas to cater to a broader range of clients. Two popular - and most common in medspas - financing solutions are CareCredit and Cherry...
Who Can Legally Inject Botox and Fillers in Each State: 2024 Interactive Map
NJ Forever - at least in my heart - but physically I am a recent transplant to the PNW and boy does it feel like the Wild West out here sometimes - especially when it comes to the medical spa industry. In this ever-evolving world of aesthetic medicine, staying...
Top 5 Lessons from Coach Taylor on Success, Leadership, and Planning (And How They Apply to Medspa Owners)
Growing up, I had a front-row seat to the intensity, dedication, and relentless pursuit of excellence that comes with being a successful coach. My father coached college men's lacrosse at Rutgers University, and his team’s success was a direct reflection of his...
How Much Can an Aesthetic Nurse Earn? Exploring Salary Trends and Factors
It is a common question - for nurses looking to break into the aesthetic industry and leave the hospital grind behind AND for growing medspas - How much do Aesthetic nurses make? Aesthetic nurses, also known as cosmetic nurses, continue to experience strong demand...
Treatment Room Utilization and Capacity Planner
The Treatment Room Utilization and Capacity Planner is an essential tool for medspa owners looking to maximize the efficiency and profitability of their physical space. By inputting data such as the number of treatment rooms, operating hours, average treatment...
Staff Productivity and Commission Calculator
The Staff Productivity and Commission Calculator is a powerful tool for medspa owners to optimize their workforce and compensation strategies. By inputting key performance metrics such as hours worked, services performed, and retail sales for each staff member, this...
Service Pricing Calculator
The Service Pricing Calculator is an indispensable tool for medspa owners to accurately price their services while ensuring profitability. This calculator takes into account all aspects of service delivery costs, including disposables, supporting items, provider...
Treatment Combination Profitability Calculator
The Treatment Combination Profitability Calculator is a valuable asset for medspas looking to create and price effective treatment packages. This tool allows you to input various treatments with their associated costs and prices, helping you determine the most...
Client Retention Predictor
The Client Retention Predictor is a sophisticated tool designed to help medspa owners anticipate and improve client loyalty. By analyzing factors such as visit frequency, average spend, time since last visit, customer satisfaction, and treatment variety, this...
ROI Calculator for Medspa Promotions
The ROI (Return on Investment) Calculator for Promotions is an essential tool for medspa owners to evaluate the financial effectiveness of their marketing campaigns and special offers. By inputting key metrics such as promotion duration, expected number of clients,...
Should Providers Charge for Consultations?
I’ll be honest: I'm not a fan of charging for consultations and have always advised my clients against it. However, a couple of days ago, I came across the beautiful Terri Ross on Instagram or LinkedIn. She was making a compelling case for charging, emphasizing that...
How to Know When it is Time to Hire a Practice Manager
As a small business owner and entrepreneur, you've poured your heart and soul into building your business. You're the visionary, the dreamer, the leader who brought your concept to life. You've taken the risks that most people only think about doing. You are a...
The Challenges and Strategies of Effective Management with Shakira Johnson
"If I bring a bad day home, it affects everyone. I don't want to put that on my daughter."Being a manager is one of the most challenging roles in business. While many aspire to be leaders, the reality of managing a team can be daunting. Effective management requires a...
Building Trust: What Botox Injectors and Medspas Should Display on Their Website and in Their Office
Recent news has highlighted the alarming issue of fake Botox injections landing unsuspecting clients in the hospital. According to NCW Life, thirteen women were hospitalized after receiving counterfeit Botox shots. These unfortunates events underscores the importance...
The Art of Filtering Advice
"Listen to advice, but always consider the source and their intent." Everyone has an opinion, but not everyone’s opinion matters. It's essential to know how to filter advice, identify credible sources, and listen to experts who truly know what they’re talking...
Tipping Guidelines for Medical Injectors: What You Need to Know
HIGHLIGHTS State Laws Professional Boundaries Client Comfort Clear Policy Alternative Appreciation Receptionist Training Tipping has become common for many services, especially with the rise of iPad and POS systems that prompt customers to tip at checkout. However,...
How to Decide Which Treatments to Include in Your Medspa
Starting a medspa involves numerous critical decisions, one of the most important being which treatments to offer. The right mix of services can attract a steady stream of clients, boost revenue, and establish your medspa as a go-to destination for beauty and...
The Power of Patient Reviews: Why They Matter and How to Get More
In the digital age, online reviews have become a cornerstone of success for businesses across all industries. Whether you're choosing a new restaurant, buying a product, or booking a service, chances are you've looked at reviews to guide your decision. For medspas,...