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Hydrafacial Hits 35000 Device Milestone as Global Skin Treatment Demand Surges | Renovus Medical Spa and Peak Performance Wellness & Aesthetics announce merger | The Aesthetic Society Announces Dr. Tracy Pfeifer as New President | ‼️ FDA Issues Serious Warning About Ozempic-Branded Semaglutide Injections | ₿ Young Pharmaceuticals Now Accepts Cryptocurrency| ℹ️ Novo lowers GLP-1 prices to $499 per month 🚨 Shore Capital-backed Empower Aesthetics acquires medical spa Revitalize SkinMD | 📰 SkinSpirit Enters the Florida Market with the Opening of New Miami Clinic | ‼️Lilly Suing Strive and Empower Pharmacies over Compound Tirzepatide | ⚖️ Texas Introduces Jenifer Bill to Regulate Medspa Industry | Hydrafacial Hits 35000 Device Milestone as Global Skin Treatment Demand Surges | 🚨 California Bill Aims to Limit Anti-Aging Product Sales to Minors, Address Skin Health Concerns| 🏴󠁧󠁢󠁥Merz Aesthetics Extends Partnership with North Carolina Women’s Soccer Team | Renovus Medical Spa and Peak Performance Wellness & Aesthetics announce merger| 🚨 Shore Capital-backed Empower Aesthetics acquires medical spa Revitalize SkinMD | AbbVie's DAXI Filing Signals Potential New Addition to Allergan's Neuromodulator Portfolio |

The Medspa Industry is changing every day and it is imperative for the owners, estheticians, injectors and practice managers to understand how to pivot in order to not just grow but to survive.

Just a few years ago, a clinic could be successful just by existing but that is no longer true.

The industry is no longer new, and Medspa professionals must change and adapt in order to succeed.

Shannon Hayes

Founder and Editor-in-Chief, Medspa Mastery

About Shannon Hayes

Welcome to Medspa Mastery, your go-to resource for marketing and business growth in the aesthetics industry. I’m Shannon Hayes, a seasoned digital marketer, consultant, and work as a Fractional CMO exclusively for medspas.

With over a decade of experience helping medspas grow in a competitive market, I understand the unique challenges you face—whether it’s attracting new clients, navigating evolving trends, or making strategic decisions about your marketing budget. As a Fractional CMO, I provide medspa owners with high-level marketing strategy and guidance without the long-term commitment or expense of hiring a full-time executive.


What I Do as a Fractional CMO for Medspas

As a Fractional CMO, I bring an expert eye to your marketing efforts and create actionable strategies that drive real results. Here’s how I can help:

  • Marketing Leadership: I’ll create and oversee a marketing plan tailored to your medspa’s goals, ensuring every effort—from SEO to social media—is aligned with your vision.
  • Client Growth Strategies: Through targeted campaigns and advanced tools like SEMrush, Ahrefs, and Google Analytics, I’ll help increase traffic, improve lead generation, and convert visitors into loyal clients.
  • Brand Positioning: Whether you’re rebranding or refining your image, I’ll ensure your medspa stands out in a crowded market with consistent, professional messaging.
  • Short-Term or Long-Term Support: Whether you need temporary support during a big launch or ongoing guidance, I can tailor my services to your specific needs.
  • Team Collaboration: I’ll work alongside your internal team or help you find trusted vendors to implement campaigns efficiently and effectively.

Why Medspa-Specific Expertise Matters

Marketing a medspa isn’t the same as marketing other businesses—it requires a deep understanding of industry trends, patient behaviors, and compliance issues. With years of hands-on experience in the medspa world, I bring a level of expertise and focus you won’t find with generalist marketers or agencies.

I’ve worked with medspa owners at every stage—from launching a new practice to scaling a single-location medspa into a regional brand. I know the challenges you face and the strategies that work, and I’m here to share that knowledge with you.


How I Work

My approach is collaborative, data-driven, and rooted in practical strategies that are easy to implement. Depending on your needs, I can:

  • Provide One-Time Marketing Plans: A comprehensive roadmap for your next big goal.
  • Offer Monthly Leadership: Ongoing guidance and campaign oversight to keep your marketing on track.
  • Consult on Specific Issues: From launching new services to improving patient retention, I can help you tackle your most pressing challenges.

Ready to Grow Your Medspa?

Let’s work together to take your medspa to the next level. Whether you’re looking for a short-term marketing partner or ongoing leadership, I can help you achieve your goals with strategies that work for your business, your budget, and your clients.


Contact Me

Want to learn more about how I can help your medspa thrive? Click here to schedule a free consultation. Let’s talk about your goals and create a customized plan for success.

Testimonial Image

Charla Wilson

CEO & Founder

Shannon Hayes has been an exceptional business mentor. She has guided me through every step of my entrepreneurial journey, and her insights and support have been invaluable. Her expertise and dedication have not only helped me grow my business but have also profoundly impacted my life and personal development.

My experience working with Shannon Hayes has been transformative. Shannon's expertise in business strategy has helped my new aesthetic business navigate the intimidating landscape of the industry. Her guidance, from refining our website to enhancing customer service, has made growth feel achievable. Implementing her strategies, such as newsletters, website updates, and business collaborations, resulted in a noticeable increase in bookings, strengthened business relationships, and improved team efforts. I highly recommend Shannon Hayes to any small business owner in the aesthetic industry looking to grow and succeed.

My experience working with Shannon Hayes has been transformative. Shannon's expertise and insight in business and marketing has catapulted by personal brand over the past 2 years. I love that she has figured out how to share her knowledge with a wide audience.

Working with Shannon Hayes has been an incredible experience. Her expertise in boosting my business' SEO performance, refining our strategy, and teaching me how to "work smarter, not harder" has been invaluable. Shannon has helped me focus on what truly drives growth for my med spa, and she's shown me where I can "cut the fat" or outsource tasks to save time, energy, and money. I wholeheartedly recommend The Medspa Mastery Team to any small business owner in the aesthetic industry who wants to grow and streamline their business efforts. It's been a game-changer for me!