Choosing the right Electronic Medical Records (EMR) system for your medspa can feel overwhelming—especially when there are so many options available. From AI-powered insights to telehealth capabilities, inventory management, and CRM tools, each system caters to different needs, preferences, and budgets.
One of the most common questions we see in online forums and social media threads is:
“What’s the best EMR system for my medspa?”
The truth is, there’s no one-size-fits-all answer. So, before you sign up for whatever system your Facebook Group or Reddit thread loves, remember what works for a solo practitioner might not be ideal for a multi-location practice.
Some medspa owners prefer simplicity, while others want all the bells and whistles. That’s why we’ve created this detailed comparison guide to help you make an informed decision.
In this post, we’ll explore 12 of the most popular EMR systems, highlighting their features, pricing, scalability, and more. Plus, we’ve included an interactive accordion tool at the end of this post where you can click through each system for a deeper dive into their specs. For those who prefer quick answers, we’ve also summarized key takeaways below.
What EMR Features We Looked At
To create this guide, we analyzed several critical factors that matter most to medspa owners:
- AI-Powered Insights : Systems with AI-driven analytics for scheduling, inventory, and marketing.
- Telehealth Capabilities : Virtual consultations for clients.
- CRM Tools : Client tracking, loyalty programs, and personalized marketing.
- Inventory Management : Real-time tracking of products and supplies with automated reordering.
- Ease of Use : How intuitive the interface is and whether it requires extensive training.
- Customization : Flexibility to adapt workflows for different types of medspas.
- Customer Support : Availability of phone, email, live chat, and dedicated account managers.
- Pricing Models : Per employee, per location, or custom pricing based on business size.
- Scalability : Suitability for small practices versus large, multi-location operations.
- Compliance : HIPAA compliance and built-in consent forms/treatment agreements.
- Additional Features : Online booking, POS systems, photo documentation, reporting & analytics, and more.
By breaking down these features, we aim to give you a clear picture of what each system offers so you can decide which aligns best with your goals.
Key Takeaways: Which EMR System Fits Your Needs?
Small Medspas / Solo Practitioners
If you’re just starting out or running a small operation, affordability and ease of use are likely top priorities. Here are our recommendations:
- Best Options : Jane, Mangomint, Vagaro
- Why : These platforms are budget-friendly (starting as low as $24/month), easy to navigate, and include essential features like online booking, billing, and client portals.
- Limitations : Limited inventory management and CRM capabilities compared to higher-tier systems.
Medium-Sized Medspas
For growing practices with multiple employees and expanding client bases, balance between cost and functionality is crucial.
- Best Options : Daysmart, Boulevard, Pabau, WellnessLiving
- Why : These systems offer advanced features like inventory management, marketing tools, and detailed reporting without breaking the bank.
- Limitations : Some lack telehealth and photo documentation features.
Large Medspas / Multi-Location Practices
Larger practices need robust, scalable solutions with advanced customization and support for complex workflows.
- Best Options : Zenoti, PatientNow, Aesthetic Pro, Meevo
- Why : These systems provide multi-location support, advanced CRM, AI-powered insights, and telehealth capabilities.
- Limitations : Higher costs and potential learning curves due to their extensive feature sets.
Top Features to Consider for your EMR
Best for Telehealth
- Top Picks : Jane, Zenoti, PatientNow
- Why : These systems offer integrated telehealth functionality, making them perfect for medspas looking to expand virtual consultation services.
Best for Inventory Management
- Top Picks : Zenoti, PatientNow, Aesthetic Pro, Daysmart, Pabau
- Why : With robust tracking of product usage, expiration dates, and automated reordering, these systems ensure smooth operations for retail-heavy medspas.
Best for CRM & Marketing
- Top Picks : Zenoti, PatientNow, Pabau, WellnessLiving
- Why : Advanced CRM tools and marketing automation help optimize client engagement and retention.
Best for Photo Documentation
- Top Picks : Aesthetic Pro, PatientNow, Zenoti
- Why : Secure storage for before-and-after photos is vital for aesthetic practices, and these systems excel in this area.
Best for Ease of Use
- Top Picks : Jane, Mangomint, Vagaro
- Why : User-friendly interfaces require minimal training, making them ideal for smaller teams or tech novices.
Interactive Feature: Dive Deeper Into Each EMR System
Want to explore all 12 EMR systems in detail? Use our interactive accordion tool below! Click on any system to view its key features, pricing, pros, cons, and more. This tool allows you to compare systems side-by-side without losing important details.
Conclusion: The Right Choice Depends on You
There’s no single “best” EMR system—it all depends on your unique needs, skill set, and vision for your medspa. Whether you prioritize affordability, ease of use, or cutting-edge technology, this guide provides the information you need to make the right choice.
