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Retention Is Your Problem

Retention Is Your Problem

Here’s the uncomfortable truth about medspas: if your retention is lousy, it’s not the industry—it’s you. It isn't Groupon's fault or the new medspa down the street that just opened or the industry, marketing agency, instagram or whatever else you want to blame it on. You put needles in people's faces. You shoot lasers at coochies and take blades to chins. If your clients aren't raving fans and telling everyone they know to come visit you and even worse - aren't coming back to you again and...

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The Legal Facelift: How to Build, Run, and Transition a Compliant Med Spa – Part III

The Legal Facelift: How to Build, Run, and Transition a Compliant Med Spa – Part III

As med spas become acquisition targets, the transition phase can make or break your deal. In Part III of The Legal Facelift, we look at what buyers really dig into during due diligence, weigh the pros and cons between asset vs. equity sales, and highlight the legal guardrails you need—from indemnification to non-compete clauses—to exit or scale without getting burned.

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medspa master business advisor chat
New Rules Crack Down on Bad Behavior at Medical Conferences

New Rules Crack Down on Bad Behavior at Medical Conferences

Medical conferences are cracking down on unprofessional behavior with new policies aimed at fostering respect and inclusivity. These initiatives, led by organizations like the Society of Thoracic Surgeons, offer valuable lessons for all professional settings—including medspas

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Good Faith Exam vs. Consultation: What’s the Difference?

Good Faith Exam vs. Consultation: What’s the Difference?

If you've ever wondered about the difference between consultations and Good Faith Exams in your medspa, you're not alone! Let's dive into why these get mixed up and what you really need to know to keep your practice both client-friendly and legally compliant.What's...

How to Say “No” to a Medspa Client—With Compassion and Care

How to Say “No” to a Medspa Client—With Compassion and Care

In the medspa world, it’s common for clients to request treatments they may not need, whether it’s the latest trend or just a bit more of what they’ve already received. As medspa professionals, your role is twofold: enhancing appearances and protecting your clients’...

How to Quickly Check if a Product is FDA Approved for Your Medspa

How to Quickly Check if a Product is FDA Approved for Your Medspa

As the Aesthetics Industry continues to grow at a staggering rate, oversight will be stricter - and players flashing shiny things to captilize on this growth will continue to emerge. Ensuring that the products you use in your medspa or aesthetic practice are...

Walk-In Botox Services: Before You Hate the Idea, Hear Us Out

Walk-In Botox Services: Before You Hate the Idea, Hear Us Out

If you’re an injector, practice manager, or receptionist reading this, I get it. The idea of walk-in Botox probably sounds like chaos. No appointments? No structure? A steady stream of unpredictable clients disrupting your day? It feels like a logistical nightmare...

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